We brought Intercognito in to untangle order ops across Shopify, our WMS, and support desk. Their agentic workflow now watches inventory anomalies, spins up an RPA to reconcile SKUs, and pings our team only when a decision is truly needed. We went from constant firefighting to quiet, predictable operations.

Most vendors nail a single use case and stall. Intercognito built a modular BPA layer for our purchase approvals, production planning, and QA sign-offs. Their RPAs handle the system hops; agentic checks validate exceptions against our SOPs. It's the first time a pilot became a plant-wide standard.

Revenue cycle was drowning in manual eligibility checks and claim edits. Intercognito's agentic workflow triages claims, launches RPAs to fetch payer rules, and flags edge cases for our billing team. We stayed HIPAA-compliant and finally stopped leaking revenue.

Intercognito fused our product telemetry with L2 knowledge and built an agentic triage layer. It auto-classifies incidents, triggers RPAs to gather logs across tools, drafts context-rich tickets, and routes them perfectly. Our agents finally spend time solving—not spelunking.